Privacy Policy

This Privacy Policy describes how TERYA GROUP BV ("we," "us," or "our") collects, uses, discloses, and protects personal information that we obtain from individuals ("you" or "users") when you interact with our services, website, and mobile applications. Protecting your privacy is of utmost importance to us, and we are committed to safeguarding the personal information you provide. Please read this Privacy Policy carefully to understand our practices regarding your personal information.

1. Information We Collect: We may collect various types of personal information from you, including but not limited to:

  • Contact information (such as name, email address, phone number, and postal address)

  • Account credentials (username and password)

  • Financial information (such as credit card details)

  • Demographic information

  • Information related to your use of our services, website, and applications

  • Communication preferences

  • Any other information you choose to provide to us voluntarily

2. How We Use Your Information: We may use the collected personal information for the following purposes:

  • Providing and improving our services

  • Processing and fulfilling your orders

  • Personalizing your experience with our services

  • Communicating with you regarding our services, updates, and promotions

  • Responding to your inquiries and providing customer support

  • Analyzing user behavior and preferences to enhance our offerings

  • Detecting and preventing fraud or other illegal activities

  • Complying with legal obligations and enforcing our policies

3. Data Sharing and Disclosure: We may share your personal information with trusted third parties in the following circumstances:

  • Service providers: We may engage third-party service providers to assist us in delivering our services and processing your personal information on our behalf. These service providers are contractually obligated to handle your information securely and confidentially.

  • Business transfers: If we undergo a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

  • Legal obligations: We may disclose your information if required by law, court order, or to protect our rights, safety, or the rights of others.

4. Data Security: We employ appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights: You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data. You may also have the right to object to the processing of your personal information or to request data portability. To exercise these rights, please contact us using the information provided in the "Contact " section below.

6. Children's Privacy: Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly.

7. Updates to the Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels.

8. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at info@terya.co.

9. By using our services, website, or applications, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.